Author: IT-ROI Administrator

Clarity: GL Allocation XOG Causes Updates To last_updated_date Column for the Entire CBK_GL_ALLOCATION_DETAIL table

Posted @ 11/30/2012  09:37 AM By Glen Redden Description: XOG write of a single debit rule can cause the LAST_UPDATED_DATE to be updated for the entire CBK_GL_ALLOCATION_DETAIL table on V12 […]

Last password change date field is not updating when a resource password is changed via the Clarity admin tool

Posted @ 11/30/2012  09:15 AM By Glen Redden Description: This has been confirmed by Microsoft Support as a known XML Spreadsheet 2003 limitation: with this format there is a maximum […]

Clarity: Export to Excel with hyperlinks is hitting 65530-links XML Spreadsheet 2003 limitation, throwing Unknown error when opening the xls

Posted @ 11/30/2012  08:55 AM By Federico Pena Steps to Reproduce: 1. Create a large custom portlet with many hyperlink enabled columns OR Connect to system with large amount of […]

Clarity: Cannot delete a Charge Code or change the Charge Code ID

Posted @ 11/30/2012  07:39 AM By Federico Pena Description: I tried to change the ID or delete a Charge Code and the application generated the following message. How can I […]

CGUC Webinar- 2-way Excel Interface for Clarity PPM

Posted @ 11/29/2012  11:42 AM By Marc Latreille A very informative webinar featuring IT-ROI’s PPM Excel Interface for CA Clarity PPM. Webinar Information: Recording Subject: Everything PPM Excel Interface Organizer: […]

How to fix frequent reindexing problems on clustered Clarity systems using Clarity 12.1.x or earlier.

Posted @ 11/29/2012  11:21 AM By Federico Pena Some of our customers have had problems during period of high document upload/modification that required frequent reindexing from the command line to […]